Last updated: 18/01/2026
This Privacy Policy describes how MARQ ("we", "us", or "our"), a design subscription agency based in Portugal, collects, uses, and protects personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).
1. Data Controller
MARQ is the data controller responsible for your personal data.
Business name: MARQ
Country of establishment: Portugal
Contact email: hello@marqvisuals.com
2. Personal Data We Collect
We may collect and process the following categories of personal data:
Identification data (name, company name)
Contact data (email address)
Account data (login credentials)
Billing data (billing address, payment status; payment processing is handled by third-party providers and we do not store full payment card details)
Communication data (design requests, feedback, messages)
Technical data (IP address, browser type, device information)
3. Purposes and Legal Bases for Processing
We process personal data only where permitted by law, including:
Contract performance: to provide design services, manage subscriptions, and communicate with clients
Legal obligation: to comply with accounting, tax, and regulatory requirements
Legitimate interests: to improve our services, ensure platform security, and prevent misuse
Consent: where explicitly provided, such as for marketing communications
4. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined above or to comply with legal obligations. When data is no longer required, it is securely deleted or anonymized.
5. Data Sharing and Processors
We may share personal data with trusted third-party processors, including:
Payment service providers
Cloud hosting and collaboration platforms
Accounting and legal service providers
All processors act under written agreements and comply with GDPR requirements.
6. International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
7. Data Subject Rights
Under GDPR, you have the right to:
Access your personal data
Rectify inaccurate or incomplete data
Request erasure ("right to be forgotten")
Restrict or object to processing
Data portability
Withdraw consent at any time (where applicable)
Lodge a complaint with the Portuguese Data Protection Authority (CNPD)
Requests can be made by contacting us at hello@marqvisuals.com
8. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.
9. Cookies
Our website may use cookies or similar technologies. Detailed information is provided in a separate Cookie Policy where required.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.